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Exceeding Patient Expectations at Our Rocky Hill Surgery Center
We
place extraordinary emphasis on patient satisfaction. That is why we survey our
surgery center patients so we can continually deliver the most outstanding care
possible. From the moment patients walk in the door to the time they leave, we
focus on delivering superior care at each point in the process.
Hear
what our patients have to share:
- Surgery center staff was friendly, warm and
caring.
- Felt like I was their only patient! Always
genuinely concerned and able to answer all of my questions!
- I had a good experience from start to finish.
- Everyone I encountered at the surgery center
was wonderful.
- The nurses at the facility are amazing! I have
been there numerous times and are always wonderful and helpful.
- Thank you for everything! You made what I
thought was going to be a very difficult process, very easy.
- I love how the whole process moved and flowed.
The surgery center was GREAT. From the minute we arrived I felt pretty much at
ease. All the staff was great. So attentive to everything. I liked how they
explained as they were prepping me. The building is so state of the art. It is
stunning really. Very clean, which is so extremely important.
- The nursing staff was excellent, helped calm
any fears/concerns that we had.
- The staff was very on top of things and things
moved along very quickly. Walking into the OR was an awesome experience. Seeing
all staff busy and the equipment and screens very bright. My surgeon waved and
smiled at me from across room. I had confidence that everyone was on their
game.
- The nurses at the facility are amazing! I have
been there numerous times and are always wonderful and helpful.
- Nurses were great and caring.
- The staff are outstanding, cheerful,
professional, offered great support and comfort.
- The orthopedic surgery center is
state-of-the-art and absolutely beautiful.
- The new tracking system is very informative.
- The whole staff was very concerned about my
care. I will recommend OASC to anyone.
- It is absolutely the best surgical center that
I have been in. It is architecturally beautiful and the nurses are incredible.
My surgical procedure went off perfectly. 10 stars!
- First and foremost the staff. Wonderful and
caring. I enjoyed their cheerfulness. They eased my worries as I waited. The
anesthesiologist was incredible. I felt I was in good hands with nothing to
worry about. The large open and clean facility was amazing!
- The staff was professional, compassionate, and
skilled. The facility was state-of-the-art and quite impressive. I felt very
safe and well cared for at all times.